About Us

Founded to change the world through bold & colorful unisex fashion. Whether you're looking to make a powerful statement or just something to rock every day, Alias Unknown is here to help you express yourself.

What Makes Our Brand Sustainable

After years of searching, I finally found a manufacturer who takes being sustainable seriously and I began our brand journey using Kin Custom to produce our apparel.

Their items are OEKO-TEX certified. OEKO-TEX sets an international standard for "products that are harmful to health, environmentally friendly, and manufactured in a fair way." The materials used to create our products are STANDARD 100 certified meaning that every thread, buttons, accessory, etc. has been tested for harmful substances and does not contain any hazard to human health. The inks used on these materials are ECO PASSPORT certified by meeting the criteria of an ecological manufacturing process and tested for harmful substances.

Once an order is placed, designs are printed onto the material(s), cut, and sewn and handmade by in-house experts. This minimizes environmental impact and waste. There is no excess stock or mass production.

In 2023, Alias Unknown uses four different manufacturers to make our expanding products. The facilities are owned and operated by Kin Custom in Quanzhou, China to ensure ethical business practices are followed and work environments are safe & sanitary. They work with the SEDEX Members Ethical Trade Audit (SMETA) to guarantee that employees lead healthy, safe, and dignified lives.

Even the packaging for every garment is recyclable and made from 100% recycled materials. Currently orders delivered inside the United States using our free shipping option are carbon-neutral.

Being sustainable will always be a priority. Thank you for suppporting my mission to change the world for the better through fashion.

Quality

Each item is made per order and 100% print guarantee. Yes, your items will be printed, cut, and handmade once you have completed your purchase. With that said, please plan accordingly when ordering. Our merchandise may take up to 3 business days to produce before it is shipped. You should receive an email with tracking information within 48 hours of shipment.

Every item sold on Alias Unknown has a 100% print guarantee. Whether your items were not printed correctly or if they were damaged in transit.

If you have any problems or questions about your order, you may contact me by email or my mobile phone number.

Email: info@aliasunknown.com

Phone Number: +1 470 363 4377

Return Policy

Due to the nature of our products, we can not exchange items, accept returns, or issue refunds. If your items were damaged en route or there was a printing error on your product(s), please contact info@aliasunknown.com. We offer a 100% print guarantee and will get that fixed right away.

Sizing

Alias Unknown apparel is designed in a unisex mindset. Unfortunately, manufacturers differentiate clothing styles by gender. To combat this inconvenience, we will make sure to provide as much sizing information on each product page. We will include the fit in the details and provide detailed descriptions of every items. All products where various sizes are available, a size chart is to help you find the best size for you. If the

Shipping

Getting your order to you safely in a timely manner is important to us. Since items are not produced until they are ordered, it typically takes 10 to 12 business days for your order to be delivered to your door. You will receive an email with your tracking information once your order has shipped.

Currently we are able to ship to the following countries/regions:

Australia
Austria
Belgium
Canada
Cyprus
Czech Republic
Denmark
Finland
France
Germany
Greece
Hong Kong
Hungary
Ireland
Italy
Japan
Latvia
Luxembourg
Malaysia
Macau
Mexico
Netherlands
New Zealand
Norway
Poland
Portugal
Singapore
South Korea
Slovakia
Slovenia
Spain
Sweden
Switzerland
Taiwan
United Kingdom
United States

International Shipping Options

Express: 3 to 5 business day delivery + 3 to 5 days to produce, International, Real-Time Tracking included, $9.99 per item, DHL or FedEx typically*

Free Premium Shipping: 4 to 7 business day delivery + 3 to 5 days to produce, International, Real-Time Tracking included, DHL or FedEx typically*

Shipping Inside the United States